Privacy Policy

Effective Date: 05/05/2026

Welcome to Bullhide Leather Repair LLC (“Company”, “we”, “us”, or “our”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you visit our website, contact us, request an estimate, or use our leather furniture repair and restoration services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or estimate request form;
• Request a quote for leather furniture repair or restoration services;
• Send us photos or descriptions of your furniture;
• Call, text, or email us;
• Schedule a service appointment;
• Communicate with us through our website or related online channels.

The personal information we may collect includes:

• Name;
• Email address;
• Phone number;
• Service address, ZIP code, or general location;
• Photos and descriptions of furniture or repair needs;
• Details related to your service request.

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general website usage data through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and estimate requests;
• Provide quotes for leather furniture repair and restoration services;
• Schedule and perform service appointments;
• Communicate with you about your request, appointment, estimate, or service;
• Send service-related updates by phone, email, or text message;
• Improve our website, services, customer experience, and communication process;
• Comply with applicable laws, regulations, and business obligations.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

3. SMS / Text Message Communications

If you provide your phone number or contact us by text message, you may receive service-related SMS communications from Bullhide Leather Repair LLC. These messages may include estimate follow-ups, appointment details, scheduling updates, service updates, responses to your inquiries, and occasional promotional offers.

By submitting your phone number through our website forms, you expressly consent to receive text messages and phone communications from Bullhide Leather Repair LLC regarding estimates, appointments, service updates, and promotional offers. Consent is not a condition of purchase.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any text message. After you send STOP, we may send a one-time confirmation message.

We strive to comply with applicable federal and Texas communication laws, including honoring opt-out requests and limiting marketing communications to appropriate hours.

Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide SMS communication services.

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing or promotional purposes.

We may share information only when necessary to:

• Provide requested services;
• Operate our website and communication systems;
• Process business operations;
• Comply with legal obligations;
• Protect our rights, safety, property, or customers.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with third parties, except as required to facilitate SMS communications.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you. To make a privacy-related request, please contact us using the information listed below.

7. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve website performance, understand visitor behavior, measure marketing effectiveness, and improve the user experience. You may adjust your browser settings to refuse cookies, but some parts of the website may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

9. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.